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Help Guide

About this help guide

This help guide is here to help answer any queries you may have regarding using Eatimages.com. This guide will be updated as and when it is needed so if you feel there is a subject not covered here that you would like to learn about please contact us using the contact form on the site and we will endeavour to assist you. To use the guide simply click on the current topics listed below for more detail. If you are searching for a certain subject you can press Ctrl+f on a PC or Option+f on an Apple Macintosh to search this page.

Topics

» Registration
» Your profile
» Your Lightbox
» Images
» Buying images
» Downloading Images
» Getting more help

Registration

Registration is an easy and free process with eatimages.com. The first step is to go to the register page and type in your details, no billing information is required. You will be asked to chose a password to log into your profile. You will then be a member of Eatimages.com

note: for security reasons we cannot allow registration with certain free e-mailing service such as hotmail.

Your profile

When you register with us you will gain access to the download area of the site and a control panel which will appear at the bottom of the screen (See image below). You will also have access to the following areas:

invoices - Gives you a printable copy of any transactions made
edit user details - To change any company/personal information
download photos - To access any purchased/free images
logout - To log out of your profile

Your Lightbox

Your lightbox enables you to store images to look at during your visit of eatimages.com. To access your lightbox simply click on the view lightbox button at the bottom of the page. From here you can delete images or purchase photos. Click here to read more about buying images.

Images

All of our images are high quality JPEGS saved in an RGB format at 300 dpi (dots per inch). This is the industry standard for images being published on the internet as it allows for extremely high quality imagery with small download times. When searching for an image, download timing information is available but for example a file that is 20 mb when opened in an image editing program will be around 200k-2mb when it is being downloaded or e-mailed. If you are having problems with a JPEG make try using a different image editing program such as Adobe Photoshop. There are many free programs on the internet that can open and process JPEG files such as those found on www.download.com

To get a better understanding of the image quality why not download one of our free images.

Buying images

You must be a registered member of Eatimages.com to purchase and download images. We use Worldpay for online transactions this combined with a secure connection guarantee safety when buying images from Eatimages.com. All photographs are priced according to their use.

To actually buy an image is a very simple task. Simply find the image you are looking for and click on the add to lightbox icon:



Repeat this process until you wish to process your order by clicking on the "Go to checkout" button at the bottom of the page. From there you will directed to Worldpay via a secure connection. Simply enter your card details and then you will be directed to the download area of the site.

Downloading Images

To download images you must first register with eatimages.com. Once you have chosen your images and paid for them visit the download photos part of the control panel to have your images automatically e-mailed to your e-mail address that you registered with.

If you need to change your e-mail address you can do this in the edit user details part of the site, which is at the bottom of the screen with your profile information.

Getting more help

Feel free to contact us using the contact form for any additional help.

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